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Public Works Frequently Asked Questions

Public Works

Please call (205) 345-6600, Monday through Friday, 7:00 a.m. – 4:00 p.m. Please provide as much detail as possible regarding the location of the problem.

Nonemergency requests may also be made using our online form.

No, the department does not handle water service. The following providers handle residential water services, depending on where you live:

Berry Water: 205-689-4562

Buhl, Elrod, Holman Water Authority: 205-333-0231

Carrolls Creek Water Authority: 205-333-1140

Citizens Water Service: 205-556-2224

City of Tuscaloosa, Water and Sewer Dept.: 205-248-5500

Coaling Water Authority: 205-553-5361

Coker Water Authority: 205-339-6946

Fosters-Ralph Water Authority: 205-758-0908

Green Pond Water: 205-938-9367

Hulls-Englewood Water: 205-345-9333

Mitchell Water System, Inc.: 205-759-2728

Moundville Water: 205-371-2641

Northport Water Dept.: 205-339-7024

Oakman Water: 205-622-3280

Peterson Water System: 205-556-7785

Warrior River Water: 205-477-5791

The majority of the rejected problem requests relate to areas that are not county property, beyond the county right-of-way, or are on roads that are not county-maintained.

The department will clear dead animals from the road only if they are deemed a traffic hazard.

If there is an emergency situation (such as a downed tree on a public road or other dangerous road conditions) outside of office hours, please call the Sheriff’s Department at (205) 752-0616 to report the problem.

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About Susan Jones

As the Tax Collector of Tuscaloosa County, I, Susan Jones and my staff would like to welcome you to the Tuscaloosa County website. We are here to serve the property owners and citizens of Tuscaloosa County. We are very proud of our county and feel that it is our people who make this a wonderful place to live. Thank you for visiting our website and allowing us to serve your needs as it relates to the Tax Collectors Office.

Our goal is to provide you with personalized service and to constantly improve and enhance this site to bring more services to you via the internet. Our office is dedicated to providing professional, efficient and convenient services to the taxpayers of Tuscaloosa County. Our office is responsible for collecting taxes based on each parcel’s assessment and disbursing it to the various agencies. This service is designed to offer you the following:

  • The ability to pay your taxes at your convenience at any time
  • The option to securely use a credit or debit card to pay your taxes
  • The ability to access tax related information for research or payment at any time
  • The convenience of paying your taxes from home, work or anywhere that you have access to the internet.

About Leigh Ann Fair

Leigh Ann Fair is a Tuscaloosa County native and grew up in Northport. She graduated from Tuscaloosa County High School and The University of Alabama. Leigh Ann resides in Ralph with her husband, Kevin and their two rescue pets.

Leigh Ann began working in the Tax Assessor’s Office in 2003 and served for 16 years before being elected Tax Assessor in 2018. In addition to overseeing the Tax Assessor’s Office, Leigh Ann is also a senior instructor for Auburn’s Government and Economic Development Institute. After receiving her Alabama Certified Appraiser certification, in 2010, she knew instructing would be a way to assist others in reaching their goals of being a certified business personal property appraiser. Leigh Ann continues to maintain a desire to learn and, in 2022, earned the designation of Alabama Certified Tax Administrator.

Professional/community involvements include being an active member of the Association of Alabama Tax Administrators, active member, past president, and Honorary Lifetime Member recipient, of the Alabama Association of Assessing Officials, 2021 Leadership Tuscaloosa Graduate, active member and past president of Kiwanis Club of Greater Tuscaloosa and active member, former hospitality chairperson at The Word Community Church.